AA Partnership

We Are Signed Up To The AA Dealer Promise

AA dealer promise

What is Dealer Promise? Its basically The AA's 10 Commandments of Gold Standard customer service - making sure get looked after both before and sale to create peace of mind and a stress-free experience

What are the promises? The dealer will...

  • Provide a minimum of 6 months MOT on all vehicles
  • Offer a road test to ensure the vehicle meets your requirements
  • Hand over all essential documents including V5 registration document, MOT certificate and any available service records
  • Provide a free history check on every vehicle
  • Welcome any vehicle inspection by us or any other independent third party, prior to purchase
  • Professionally prepare and hand over the vehicle in a good condition
  • Be audited by us once a year to ensure compliance with this Dealer Promise
  • Enable you to escalate issues to us and we will mediate between you and the Dealer
  • The Dealer will honour their obligations under the Consumer Rights Act 2015 to protect your purchase
  • All vehicles advertised on aacars.com come with 12 months free breakdown cover, make sure you get covered